Q: I took an exam in the past but I do not see the eligible list online. Why not?
A: The website only displays active eligible lists. The eligible list that you were on may have expired.

Q: Do all the scores display online?
A: No. Only passing candidates’ scores will be displayed online.

Q: What does the word, “Status” mean?
A: The “Status” column will have one of three values, “Active”, “Inactive,” or “Appointed.” If your status is active, you are eligible to be canvassed. If your status is inactive, your name will not be certified from this eligible list (ex. If you replied to a canvass as temporarily unavailable, or requested inactive status). If your status is appointed, you have received an appointment from the eligible list and will not be receiving any more canvasses from this list.

Q: Why didn’t my name go out on a canvass even though my status on the eligible list is active?
A: You may have restrictions based on previous canvass responses. For instance, if you responded to a canvass that you were not interested in any jobs with a salary less than $20,000, then you will not be certified for any positions with a salary less than $20,000, but you are still eligible to be certified for positions with salaries higher than $20,000.

Q: The eligible list I am on says “continuous recruitment”. What does that mean?
A: A continuous recruitment exam is one that is held periodically. The names from each holding of the exam are interfiled with past exams to produce a continuous recruitment eligible list. If you have taken a continuous recruitment exam, you will receive results in the mail for that exam only.

If you have taken the continuous recruitment exam for the same title multiple times, you will be able to see each active score that you received. Your name will be sent out on canvasses with the highest score you received. Any restrictions you place upon the highest score will remain until you remove them by writing to our office.

Only candidates who are currently active will be displayed on the web.

Q: How do I get my name back on the eligible list?
A: Place your reinstatement request in writing to our office. Be sure to include your name, your social security number and the list to which you wish to be reinstated.

Q: I recently took an exam. How will I know when the eligible list is available on this website?
A: Once you receive a notice in the mail with your score, the list will be available on-line for your viewing.